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GrassMax – Delete your Account

ByOrigin Digital August 20, 2024August 21, 2024

Discover how to effectively remove your GrassMax account with this helpful guide.

To delete your account please login and then select the ‘Delete account’ option in the navigation bar on the left-hand side.

Having an issue with GrassMax? Contact support and let us know how we can help.

Origin Enterprises Digital Limited Cookie Policy

1. Definitions

1.1. “Cookie”. A Cookie is a small text file typically of letters and numbers downloaded to your device when you access an Origin Digital Service. Each time you revisit the Service, the Cookie is sent back, enabling the Service to recognise your device.
1.2. “Cookie Policy”. This term refers to the latest publicly released version of this document. It outlines the practices and guidelines Origin Digital adheres to regarding the use of Cookies across our
Services.
1.3. “Origin Digital”. Refers to Origin Enterprises Digital Limited (“we”, “us”, or “our”), a company registered under the number 08700766. The registered office of Origin Digital is located at HQ Building, 329 F Wing, Thomson Avenue, Harwell Campus, Didcot, United Kingdom, OX11 0GD.
1.4. “Services”. For the purposes of this Cookie Policy, the term ‘Services’ refers to all digital platforms and interfaces where we employ Cookies or similar technologies. This includes our websites and web applications (webapps), where Cookies are commonly used for various functions, such as maintaining User sessions and preferences. In the context of our mobile applications (apps) and web-based Application Programming Interfaces (APIs), while traditional browser Cookies may not be used, similar technologies or identifiers may be employed for purposes like analytics and User preference storage. Thus, whether you are browsing our websites, using our webapps, downloading our mobile apps, or interacting with our web APIs, you are engaging with our Services as defined
here, encompassing all forms of digital interaction where Cookies and similar technologies play a role in enhancing user experience and functionality.
1.5. “Session Cookies”. Session Cookies are temporary files stored on your device while you are using our Services. They are deleted either when they expire or when you close the Service. No personal information is permanently stored within our Session Cookies.

2. Introduction

2.1. This Cookies Policy applies to members of the public and customers of Origin Digital (“user”, “you”, or “your”) who access Our Services. The purpose of this Cookie Policy is to explain what Cookies are, how Origin Digital uses them, the various types of Cookies we use, how these Cookies impact on your experience, and how you can manage your Cookie preferences. Our aim is to ensure transparency and give you full control over your privacy when using our Services.
2.2. At Origin Digital we are committed to:
2.2.1. Informing users about the use of Cookies in our Services.
2.2.2. Explaining the purpose and function of these Cookies.
2.2.3. Obtaining explicit consent from users to store Cookies on their devices.

3. The Origin Digital Cookie Policy Approach

3.1. The primary purpose of using Cookies at Origin Digital is to provide an optimised user experience. Cookies help us tailor our Services to your needs and preferences. In this section, we outline some overarching Cookie Policy principles and describe the general types of Cookies we may use. This section will give you a better understanding of how we use Cookies generally to enhance your experience in our Services.

3.2. Navigation and Function

3.2.1. We employ Cookies for navigational and functional purposes. These encrypted Session Cookies validate user access to different parts of our Services. For instance, they keep track of login details, sparing users from repeatedly entering their username and password on each visit.

3.3. Analytics

3.3.1. To understand how users interact with our Services, we utilise Google Analytics, a tool provided by Google LLC. Google Analytics employs Cookies to gather data on Service usage, aiding us in enhancing and optimising the user experience. Learn more about how Google uses Cookies by following this link.

3.4. Examples of Cookies used by Origin Digital

3.4.1. This category includes Cookies that we use to assess Service performance metrics such as visit frequency, unique visitors, transaction drop-off rates, etc.

Analytics Cookie Name	Expiration Duration	Description \| Purpose
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
-ga_*	365 Days	Google Analytics sets this cookie to store and count page views.
-ga	365 Days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report.

3.5. Considerations about Third-Party Cookies
3.5.1. While Origin Digital employs various third-party services to enhance your experience, it’s important to note that these entities may also use Cookies. We take reasonable precautions to collaborate with organisations that maintain high privacy standards, but please be aware that our Cookie Policy does not cover the Cookies used by these third parties.
3.5.2. We strongly encourage You to review the cookie policies of these third-party entities to understand how they collect and use your data through Cookies. This is especially relevant for social media platforms and other external services linked to our Services.

4. Specific Cookies That Origin Digital Use

4.1. The section provides a detailed listing of each specific Cookie, its purpose and lifespan, that we use in this Service.

4.2. Strictly Necessary Cookies

4.2.1. These Cookies are essential for the operation of our Services and cannot be disabled in our systems (referred to as “Strictly Necessary Cookies”). They are typically set in response to your actions which amount to a request for Services. Requests such as logging in, setting language and privacy preferences, filling in forms, performance measurement and improvement, routing traffic between servers, detection of the size of the screen, measuring page load times, improving user experience, including relevance, audience measurement, detecting fraud and abuse, securing our Services, personalisation essential to the user experience, first party measurement and analytics of Service usage. While you can set your browser to block or alert you about these Cookies, some parts of the Services may not work without them.

Strictly Necessary Cookie Name	Description \| Purpose
-	-

4.3. Performance Cookies

4.3.1. These Cookies help us understand how our users interact with our Services by collecting and reporting information anonymously. They enable us to count visits and traffic sources, helping us to measure and improve the performance of our Services. If you do not allow these Cookies, we will not be able to monitor the performance of our Services. Where this Cookie is rejected, we reserve the right to restrict access.

Analytics Cookie Name	Expiration Duration	Description \| Purpose
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
-ga_*	365 Days	Google Analytics sets this cookie to store and count page views.
-ga	365 Days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report.

4.4. Functional Cookies

4.4.1. These Cookies enable our Services to provide enhanced functionality and personalisation such as remembering your preferences or assisting with filling out forms. They may be set by us or by third-party providers whose services we have integrated into our own. If you do not allow these Cookies, then some of, or all of the Services, may not function properly.

Functional Cookie Name	Expiration Duration	Description \| Purpose
-	-	-

4.5. Targeting Cookies

4.5.1. These Cookies are typically set through our Services by our advertising partners. They are used to build a profile of your interests and show you relevant content on other sites. While they do not store personal information directly, they uniquely identify your browser and internet device. If you do not allow these Cookies, you will experience less targeted content.

Targeting Cookie Name	Expiration Duration	Description \| Purpose
-	-	-

4.6. Social Media Cookies

4.6.1. Social sharing services and Cookies. When you use social sharing features provided by social media companies on our Services, or if you are logged into these platforms, these companies may place cookies on your device.
4.6.2. Social Media Cookies and their functions. Social media Cookies set by platforms whose services we integrate into our Services, enable you to share our content with your networks. Beyond sharing, these Cookies track your browsing activity across different websites. This tracking helps in building a profile of your interests, which can influence the content and third- party content you encounter on other websites.
4.6.3. To fully understand how these third-party services use our Cookies and how they impact your data and privacy, we recommend reviewing their specific Cookie policies:
4.6.3.1. You Tube Cookies and Privacy Policies
4.6.3.2. X Cookie and Privacy Policies
4.6.3.3. LinkedIn Cookie and Privacy Policies
4.6.4. For disabling third-party Cookies, refer to the specific instructions provided by these third-party providers. This often involves visiting their websites and following their guidelines for opting out of Cookies. The process for managing these Cookies can vary, so consulting their specific instructions is crucial for effective Cookie management.

Social Media Cookie Name	Expiration Duration	Description \| Purpose
-	-	-

5. Disabling/Enabling Cookies

5.1. When using our Services, you will encounter a Cookie notice providing options to ‘Accept All’, ‘Decline All’, or ‘Manage Preferences’ for Cookies. We aim to offer you an optimal experience, and it’s important to note that disabling Cookies may limit the functionality of our Services.
5.2. In the ‘Manage Preferences’ section, accessible through the link provided in our Services, you will find a clear explanation of each Cookie type. Here you can choose to opt-in or remain opted out for each category. However, please note that Strictly Necessary Cookies are essential for the operation of our Services and cannot be disabled.
5.3. If you have concerns about Cookies related to spyware, we recommend using anti-spyware software. This software can selectively remove invasive Cookies without the need to disable Cookies entirely which could affect your user experience on Our Services.

6. Consent

6.1. Granting Consent. By using Origin Digital Services and interacting with our Cookie consent notice, you actively make a choice regarding your Cookie preferences. By accepting Cookies, you consent to the processing of your data by Origin Digital, its subsidiaries, and our Cookie providers. Note that restricting or declining Strictly Necessary Cookies may lead to limited access to our Services, as these are essential for operation.
6.2. Duration and Renewal of Consent. Your consent for Cookies remains valid on subsequent visits to our Services. We will prompt you to review and renew your consent at appropriate intervals, especially if your device is shared with others or if we make updates to our Cookie Policy.
6.3. Changing and Withdrawing Consent. You have the right to change or withdraw your Cookie preferences at any time. This can be done by accessing the Cookie settings in the browser or Services (as applicable), from where you can adjust your preferences. To withdraw consent entirely, clear Cookies through your browser or Service settings. This action will remove existing Cookies and prevent new ones from being stored, which may affect the functionality and experience of our Services.
6.4. Re-Consenting and Re-Enabling Cookies. If you wish to re-enable certain Cookies after withdrawal, you can revisit our Cookie settings to adjust your preferences. This ensures you have continual control over your data and privacy. Adjusting your browser or Service settings to accept Cookies can usually be performed at any time, allowing you to take full advantage of our website's capabilities.

7. Further Information

7.1. For a comprehensive understanding of Cookies and their use, you can refer to guidelines provided by the UK’s Information Commissioner’s Office (“ICO”). The ICO offers detailed information on Cookie laws and regulations, helping you understand your rights and how your data is being used.
7.2. If you are curious about the specific Cookies used during the use of our Services, most browsers allow you to inspect individual Cookies. By clicking on a Cookie within your browser settings, you can view its contents. Typically, this will reveal a string of text and numbers – this is a unique identifier set by the server that issued the Cookie. This identifier is used to recognise your device on subsequent visits. For detailed instructions on how to view Cookies on your device, please consult the manual for your device, or visit the help section of the provider’s website. Remember, each browser and device may have different methods for managing Cookies.

8. Contact Information

8.1. Origin Enterprises Digital Limited If users have any questions about how Origin Digital process their personal data, they should contact us by email at finance@digital.originenterprises.com. Website: https://digital.originenterprises.com/contact
8.2. Information Commissioners Office
You also have the right to lodge a complaint with the UK’s ICO. Their contact details are:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AF
Tel No: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Website: www.ico.org.uk

9. Legal Obligations

9.1. The statutory and/or regulatory directives and legislation on which this Cookie Policy is based upon is the current UK Data Protection Legislation (e.g., GDPR, UK Data Protection Act 2018).
9.2. Origin Digital complies with its related to the use of Cookies by:
9.2.1. Informing people that Cookies are used.
9.2.2. Explaining what the Cookies are doing and why.
9.2.3. Obtaining the users consent to store a Cookie on their device.
9.3. We aim to review and update our Cookies Policy annually to ensure it remains compliant and relevant to current legal and technological landscapes. However, the review period may vary, occurring sooner or possibly later than annually, depending on changes in legislation, regulatory requirements, industry standards, or significant updates in our Services and Cookie usage practices.

10. International Compliance

10.1. Global Data Protection Standards
Origin Digital operates across multiple global regions. We are dedicated to upholding international data protection standards, including compliance with the General Data Protection Regulation (GDPR) in Europe. Additionally, we are committed to adhering to relevant local laws in Southern Africa and other territories where we operate.
10.2. Adaptive Policy Framework
Our Cookie Policy is thoughtfully designed to be flexible and responsive to the diverse range of data protection laws across regional jurisdictions in which we operate. We proactively review and update our policy to ensure it remains in alignment with the GDPR, as well as with the specific data protection regulations pertinent to each region we serve.

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